Hello Axolotl Enthusiasts!
We're letting you know of some important news regarding our shipping schedule due to the current cold weather conditions.
Shipping Delays Due to Cold Weather 🌨️
As you know, the safety and health of our axolotls is always our top priority. With the recent drop in temperatures, we've decided to temporarily hold off on shipping. We're expecting to resume normal operations by January 22nd. We apologize for any inconvenience this may cause and thank you for your understanding.
All other products will continue to be shipped throughout as normal during this time!
Need to Change Your Order?
If you have an order with us that's affected by this delay, don't worry! We're here to help. You can easily reach out to us at firstname.lastname@example.org or give us a call at (214) 679-4013 to make any necessary adjustments to your order.
Early Shipping to Certain States
There's some good news, too! For customers in states less affected by the cold, we might be able to ship your orders out sooner. Feel free to contact us to check if this applies to your location.
Continue Supporting Us Online and In-Store
Our online store remains open and ready to serve you. We invite you to continue browsing and purchasing axolotls, supplies, and merchandise! Your ongoing support is greatly appreciated and helps us continue caring for these unique creatures.
Thank you for being a part of the Axolotl Planet community. We're all in this together and look forward to serving you again soon.
Stay warm and safe,
Axolotl Planet Team